1- Register yourself:
You can register yourself either calling us or on line through our online form, Its very simple and straight forward.

2 – Viewings
Once we have a clear understanding of your requirements we will show you a selection of properties that match your criteria. Viewings will be arranged at your convenient time including evenings and weekends and you will be accompanied by our member of staff. They can give advice and answer any questions that you may have. We always look for your feedback and ensure that you are offered viewings on all the latest properties that meet your requirements.

3 – Booking the Property
After viewing once you have decided on your which property to chose, in order to Hold it for you, you need to pay a holding deposit. The holding deposit is equivalent to one week’s rent plus an admin fee, which is required to be paid before any references can be taken. After paying the required amount the property is withdrawn from the market. The deposit is non-refundable if you decide not to proceed with the tenancy or if you provide, in your application, in-complete, in- accurate or false information. Your deposit is refunded in full if the landlord declines to grant the tenancy to you.

4 – References and Credit Checks
An independent referencing agency takes referencing and credit checks for each tenant & guarantor (if required). They require Employer and current Landlord’s reference, personal reference and will undertake a credit check. The fee of referencing and credit check is payable by the tenant.

5 – Payments
Once the Credit and reference checks are cleared and positive. The tenant needs to pay the following before they move in to the property:
*Any amount outstanding from your admin and reference fees.
*Six weeks deposit (excluding one week holding deposit)
*Rent in advance (Usually one month, for short lets its Full amount)
*Check Out Fee (Inventory for check in and check out are important as it protects you from paying for any damage not of your fault)
The balance amount needs to be paid and cleared before move in. Please allow 1 working day for bank drafts and transfers, CHAPS payments, and cash payments and allow 5 working days for cheques. The security deposit is held by Dee Estates as stakeholder throughout the tenancy. Rents are payable by standing order Only to Dee Estates or the landlord.

6- Tenancy Agreement
Once the payments are cleared, the tenant will be supplied with 2 copies of the tenancy agreement which needs to be signed on every page to confirm you have read and understood all the clauses in the tenancy. Tenancy Agreement is a binding contract between the tenant and the landlord. It confirms the amount that the tenant has agreed to pay as well as other terms of business for both the parties.

7 – Inventory
A full inventory will be carried out before moving both written and pictorial. It includes details of all furnishings, white goods and their condition. The tenant receives a copy of inventory. The landlord or agent is bound by the terms of the tenancy to protect deposit in one of the Depository schemes. Dee Estates can be responsible for registering the deposit on the landlord’s behalf. It safe guard the landlord and tenant from any future disputes regarding the condition of the property after the check out.

8 – Tenancy Renewal or Check Out
One month before the expiry of the tenancy we will contact you on behalf of the landlord to negotiate a new tenancy. If you are planning to leave the property by the end of the tenancy, we will arrange a check out. The check out report is sent to the landlord & tenant. It is decided by the landlord if there is any deductions from the deposit based on any damage in the property. If the deductions are disputed by the tenant then the dispute goes to tenancy deposit scheme for arbitration.